customer needs
Course on Demand

Maintaining an Agile Company: Tips to Respond to Changing Markets and Changing Customers

This free online business workshop will help you conduct a self-assessment to determine if you are meeting your customers' needs, understand different approaches your company can u Read more

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target market
Course on Demand

Targeting Your Market

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles as well as addressing other market segm Read more

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Estrategias de Personlizacion Para Atraer y Retener Clientes
Course on Demand

Estrategias de Personlizacion Para Atraer y Retener Clientes

Este taller de negocios online gratis te ayudará: identificar las estrategias que le permitirá atraer y retener a los clientes de la compañía.  Read more
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Embrace Customer Complaints
Recorded Webinar

Hug Your Haters - How to Embrace Complaints & Keep Your Customers

May 3, 2018, 1:00pm EDT

This session will teach you how to manage customer complaints, including why and where your customers complain, how to turn customer service into a marketing advantage, and more. Read more

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Business Success
Recorded Webinar

5 Shortcuts to Small Business Success

February 22, 2018, 1:00pm EST

In this SCORE webinar, small business author and speaker Barry Moltz will share tips to help you run your business efficiently through effective email marketing, the use of a Custo Read more

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Customer Experience
Recorded Webinar

Create a Winning Customer Experience

February 13, 2018, 1:00pm EST

During this SCORE webinar, you'll learn what customer experience really is, why customer experience is important to your business and how journey mapping can help you create a posi Read more

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Local marketing
Recorded Webinar

4 Ways to Market Your Business Locally

November 21, 2017, 1:00pm EST

In this webinar, you'll get insider marketing tips and learn how to create a website with purpose to generate more sales, Read more

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better marketing sign
Recorded Webinar

The Power of the Campaign

November 9, 2017, 4:00pm EST

This webinar will teach proven techniques for traditional & digital marketing to extend your brand’s reach, raise your visibility in your marketplace, and keep customers engaged. Read more

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Getting Better Customers
Recorded Webinar

The Secret to Getting Better Customers

November 9, 2017, 4:00pm EST

This webinar will provide a road map for choosing, attracting and cultivating better customers for your business to help fuel the growth you desire. Read more

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woman looking at cellphone
Recorded Webinar

Succeeding in a Micro-Moments World

November 9, 2017, 2:45pm EST

This webinar discusses the importance of your business being present from the moment someone finds you online to the moment they become a customer. Read more

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idea light bulb on chalkboard
Recorded Webinar

Idea to Execution: How to Launch or Grow Your Small Business

November 9, 2017, 12:00pm EST

This webinar will show you how to turn your ideas into reality, test and validate your ideas, develop business plans and strategies, conduct market research and much more. Read more

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